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Help centre

Browse answers, how-tos and troubleshooting. Most questions live here.

System status

Check real-time uptime for the kid app, parent app and API.

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Popular right now

The five we get asked most.

What happens to my account after the 14-day trial?How do I set up Rootly on my child's iPad?Can I pause my plan over the school holidays?My child forgot their PIN — how do I reset it?How do I invite my child's tutor or teacher?

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hello@getrootly.ai